Testimonials

Mr Mark Hurren
20th July 2021
The value of using a top-level interior designer was clear.

We started to coordinate professionals at the design stage of our project but were ultimately very pleased to have stood these down and used Coulby Interiors. We invited Rebecca to give an initial consultation, and straight away she called out what neither our architect nor kitchen designer had fronted up to – that fitting in a centre island would be too tight a fit in the space we were working to. Add in a storage solution that we hadn’t even thought of, and the value of using a top-level interior designer was already clear. When it came to the build, we temporarily moved out given the extensive works taking place. Our house just happened to reach the peak of stripping out, walls removed, doorways knocked through, etc, on the day when later that evening the Prime Minister announced the first Covid-19 lockdown. I will always remember the feeling of wandering around our house that evening! But of course, we need not have worried. Rebecca and her team made sure that the project moved forward while ensuring that they were working safely, dealing with shortages of materials while never compromising on quality, and managing the works given the temporary closure of the kitchen supplier due to the Covid-19 restrictions. It was therefore impressive that the project was only delayed by around two months, which made such a difference given that our second baby was due just two more months later! We were kept well informed of what was happening, which included reduced numbers of Rebecca’s team on site at any one time to maintain social distancing and reduce touch points. Although we mostly kept physically away due to the pandemic, we always found Rebecca and her team to be contactable, polite and very considerate, and they always discussed important decisions in sufficient detail to allow us to make an informed choice. We have now been back in for just over a year without major issue and we’re so much happier with both the look and practicality of our entire downstairs area, and its positive impact on the life of our growing family. It has absolutely transformed a property that was only 12 years old into a thoroughly quality and modern living, cooking and dining space. Thank you!

Ann Philpott
6th July 2021
Beyond My Wildest Dreams

Rebecca and her team have been an absolute Godsend. I'd been struggling to coordinate contractors to complete works and communicate with each other. Then a pandemic hit, delaying everything and contractors disappearing. Discovered Coulby Interiors, contacted Rebecca and the response was immediate. Explained my situation and budget. Rebecca promptly assessed the house for a full refurbishment. It was my family home untouched for 40 years. Her team then commenced works on a fixed date and completed on time. Rebecca's vision completely changed the look, feel and flow of the house beyond my wildest dreams. She made me fall in love with the house again and made superb adaptations for my elderly mother. That's only the tip of the iceberg! Throughout the project there was clear and immediate communication on every aspect, targets made and met, and budgets tweaked to ensure the best quality, but not at astronomical prices. Every member of the team were polite, professional, patient, respectful, adhered strictly to the rules regarding Covid 19 and accommodated all of this whilst the house remained occupied by the family. My only disappointment is that I didn't discover Rebecca and her team before. Coulby Interiors are formidable! I can't recommend them highly enough!

Rowena Barrie
28th June 2021
Highly Recommend Coulby Interiors

We are extremely pleased with our kitchen refurbishment by Coulby Interiors. Rebecca designed a beautiful and practical kitchen that is working very well for us. Her project management was excellent from start to finish, we felt we were in safe and reliable hands. Our project started at the beginning of June 2020, while still experiencing restrictions brought about by the COVID-19 pandemic. She was not only having to protect us, but also her team. There were some issues with supplies but somehow she overcame all this and our kitchen was finished practically on time. Her communication was very good and she kept us fully informed with each stage of the project, any queries were answered promptly. Her attention to detail was of the highest standard and her team, who were very pleasant and courteous, shared Rebecca’s high standards. We would highly recommend Coulby Interiors to anyone.

Kelda Folliard
15th June 2021
Expertly Managed Build

Faced with the prospect of long-term home working and therefore in need of a loft conversion, we did not hesitate to call Rebecca, after she and her team had done such a brilliant job with our kitchen renovation a few years ago. Completing a dormer loft conversion over winter and during the pandemic was guaranteed to be stressful but the dedication and hard work of Rebecca, Thomas, Jeff and the team, made it as painless as possible. Rebecca’s talent for design, maximising every millimetre and building a space that works perfectly in every way, was key to the success of the project and we are delighted with the final result. We have no hesitation in highly recommending Coulby Interiors to anyone who wants a beautifully designed and expertly managed build.

L Foulger
14th June 2021
The work was outstanding

We contacted Rebecca about a full-house renovation and how best to break the work down into more manageable chunks. Our initial consultations were fantastic, creative and in-depth, with Rebecca reviewing the whole house, our preferences, priorities, tastes and needs. She produced amazing designs for our first chunk of work, to the living room and kitchen, covering almost the whole ground floor. Her ideas transformed both the rooms, making an awkward living/dining room feel like one lovely big living room, and making the kitchen/diner contain all the practical storage and space we needed. The designs completely fit our modern/modernist/minimalist/nordic style and we were extremely excited to get the work done. We moved out for a good proportion of the work and felt completely in safe hands, well looked after and happy to just answer questions as needed. There was some unexpected work (lead pipes) and an appalling sub-floor in the kitchen. Where possible Rebecca always gave us choices about what we could leave, and what had to be done, and we were not surprised by these things cropping up in an older property anyway. At all times Rebecca has been an amazing communicator, keeping us informed of all the details, explaining everything, getting confirmation, never assuming an answer to a question, and really listening carefully. The whole team do not settle for, or push for the easy options when you're in favour of doing something a bit more complex. Everyone had an amazing attitude and the focus was very much on making sure we were happy with the work. The quality of the work itself was outstanding. I feel like I don't trust anyone else to touch the house now! Everything is high quality, solidly built and beautifully done. As we both work from home, we're here all the time and it makes a huge difference to our quality of life. We can't wait to get the next round of work done and massive thanks to Rebecca, Lloyd and the team. We won't be using anyone other than Coulby Interiors to do future work. THANK YOU!

Mrs E Seelig
8th June 2020
Attention to detail is beyond comparison

We have worked with Coulby Interiors on several projects in our 500+ year old timber framed thatch cottage including an attic conversion and cloakroom, pantry, and laundry renovation. Rebecca’s creativity in design and the entire team’s attention to detail is beyond comparison; transforming difficult spaces into beautiful, usable, spaces - fresh, but sympathetic, to the old bones of the house. As with all renovations of very old houses, projects throw up unique challenges along the way - planning permissions, electrical and plumbing complications, wonky walls, etc. - and the Coulby Interior team works within those challenges and sometimes makes a feature of them. They are very flexible and innovative. Our latest project, completed during the 2020 Covid-19 lockdown, would have stymied most contractors, but Rebecca and the team created a Covid-secure process, isolating the site and managing the people on location at any given time. She also recognised, very early, that a prolonged lock-down could impact availability of materials and pre-ordered everything which kept our project on time and on budget. Having renovated many houses around the world, we have never met a team that is so pleasant, professional, and precise. For each new project, we only look to Coulby Interiors to complete it.

dmkelowna01
11th December 2019
Fantastic from beginning to end

Rebecca was exactly what we were looking for. We undertook a significant renovation of a large holiday home property in Suffolk. We're based in London so it wasn't going to be possible for us to do much of the project. Rebecca was fantastic from beginning to end. Her ideas for the aesthetics were great, she listened to and incorporated our feedback, and was supportive when we wanted to make a few tweaks. But her project management was the real highlight for us. She gave us regular updates. The project kept to its timelines, despite some issues along the way. She was extremely responsive over email whenever we had questions or concerns. And even after the project was essentially finished, she remained in touch for the few snags we had, as well as for a few fall-out issues a couple of months later. I really can't recommend her services more!

Mr Kirkham
9th December 2019
Highly Recommended

Rebecca and her experienced hard working team undertook a complete large kitchen refurbishment and extension, providing a start to finish professional bespoke service. Excellent management of resources, attentive and accommodating whilst providing options, alternatives and suggestions, Rebecca and Thomas were able to turn a vision into a reality and we could not be happier with the outcome. Highly recommended.

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