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LATEST CUSTOMER REVIEWS |
I cannot recommend Rebecca more highly. From start to finish she balanced a genuine desire to bring to life our goals for the project, with great communication, pragmatic project management, and delivery of craftsmanship and excellence in the finish. The advantage of having one person act as designer, trade and materials procurement, and project manager totally de-stressed the project for my wife and I. The quality of the work by her team is outstanding and matches perfectly the original design. The trades people were also polite, respectful and flexible. I always felt Rebecca took our budget seriously and acted with a diligence as if she were spending her own money, openly sharing necessary variations throughout on a “no surprises” basis. We ended up on budget with a beautiful new kitchen diner. We are now thinking about how her team can help us with our next project.
When we approached Rebecca about our kitchen project, we’d identified some key features we wanted to see in a new kitchen, dining, living space. We’d seen some concepts and design ideas that we really liked but had no idea how to bring them together into a coherent brief, let alone a finished design that we’d love living with!
Rebecca let us talk, while she listened. She introduced design ideas to us to help her understand what we like and didn’t like. She took the concepts that we’d found, married them with what she learned from our discovery meetings and some of the ques she got from our personal possessions. The design that she came up with showed that she’d listened to us, understood us, but also helped us develop our own ideas. Very little changed from the initial rendering she presented to the final design that was executed. A major kitchen renovation feels like giving your house a heart transplant and is almost as stressful. It’s unavoidable mess and disruption for weeks. Rebecca and her team though always did their best to minimise this, while they got on with the job of executing our design. Nothing was too much trouble and they always managed to deliver the small incremental changes we came up with as the project came together. What we got at the end of all of this was a highly original, very ‘us’ design that looked almost exactly like the original renderings Rebecca presented. Our kitchen is unique to us. It doesn’t look like anything you’ll find in a kitchen catalogue or something that even a bespoke kitchen designer is likely to come up with. It reflects our character, what we like to do, how we entertain and how we want to live in the heart of our home. We love it.
Rebecca was an absolute delight to work with. She spent time getting to know myself and my husband and familiarized herself with our home prior to creating two brilliant bathroom designs for us to chose from. We live in a very old, listed, thatched property and needed a company that had experience of some of the particular challenges uneven floors, and walls and very old plumbing present. Rebecca was always on hand to talk to throughout the project and visited our 'site' regularly with updates. Her excellent communication was so reassuring for us and while she managed the whole installation she would always ensure we were happy throughout. She has a fantastic eye for detail and created a beautifully designed bathroom; the end result was all that we had hoped for. Throughout the project her team, were always considerate; they worked to very high standards and kept the disruption to our household to an absolute minimum. We would wholeheartedly recommend Coulby Interiors and would definitely use them again in the future.
We cannot rate Rebecca and her team highly enough for their work. Rebecca designed a modern extension, kitchen and dining space completely changing a small cramped kitchen and old conservatory into our dream space.
Everything was exactly as you would want it to be for project management and build from day one. As complete newbies to any sort of renovation Rebecca made the whole process smooth, stress-free and most of all successful. She managed to take our vague and unformed notions of what we would like "blue, with an island" and turn it into a space that perfectly matches our needs and style. She listened to all our requests and helped work them into the final design. and more importantly let us know where things would not work and suggested far more practical alternatives. Her team were all great - highly competent, friendly, and knowledgeable, and as we were still living in house as they removed the kitchen and knocked down exterior walls, made sure every effort was taken for us to have a comfortable and livable space in the meantime.
We asked Rebecca for the impossible - not only to completely transform our en-suite, but we wanted more space AND more storage.
We had a nondescript bathroom, a vanity unit that held next to nothing, and when the shower started leaking, it was the final straw. Enter Rebecca, her ideas and vision, and her ability to translate our initially inarticulate requirements and definite dislikes, into beautiful design options, maximising both form and function. What we wanted, and now have, is a haven; a calm, sophisticated, light and open space, with a spa like feeling, but which also works exceptionally hard, with masses of discreet storage keeping everything to hand but out of sight. It looks fabulous. Rebecca absolutely nailed it. Her team absolutely delivered it. We absolutely love it.
Nothing appears to faze this team
We started with a dark awkward small kitchen & didn’t know quite where to start, enter Rebecca. Time was spent exploring what we wanted from the area including the impact of the surrounding rooms, even the garden views from the windows. The budget was set and throughout the whole process options to change up or down on the plan where offered. This was essential in our case as the house tried everything to disrupt the project, with ancient electrics, rotting floor joists and missing foundations. Rebecca’s team rose to all of this with professionalism, solutions, options and smiles even though it mean more dirt and unexpected work. The team were a pleasure to accommodate, they were clean, tidy and needed nothing from us. Communication was regular with decisions & choices ‘drip fed’ so we never felt overwhelmed and ideas could evolve as the project developed. We now have a kitchen I am very happy to show off and spend time in rather than the ‘cupboard’ I closed the door on. Engaging Rebecca and her team was the best decision we made. We now want to win the lottery so we can give her the keys to the whole house!
With Rebecca Coulby, one gets _exactly_ what construction project design and management _should_ be like (in an ideal world), but one would never imagine could prove to be a reality.
We were delighted with the thoroughness and attention to detail right from the initial consultation and design through to the completion, and diligent and timely following up on the snagging issues inherent in any project. Anyone who has undertaken significant building work knows the trepidation involved: worries about financial risk, unknown problems with the property, availability of parts and labour. Also the problem of communicating what one wants to achieve. With Rebecca in charge of the project, all of these worries simply evaporate. It has been an absolute joy working with her. We looked forward to our meetings. She gets right to the heart of what the customer wants to achieve, and then leaves no stone unturned in making sure that the finished result most closely resembles exactly that. She handles all of the complexities of project management, alleviating this considerable burden; we always had, in Rebecca, a responsive, highly intelligent and sensitive single point of contact throughout the project. She was also able to fill in the gaps, giving us options that surprised and delighted us, when we weren’t sure exactly what we wanted, but were able only to outline the general approach and philosophy underlying the renovation. During the project, which was on a period property (where we expected there to be problems uncovered), as each issue materialised, she gave us practical options, sensible recommendations, and carefully costed solutions. It took all of the stress and anxiety out of the whole project. The final bill for the renovation work very closely matched the initial estimate she gave us, and all of the extras were reasonably costed, with options presented balancing cost and desired outcome. We are delighted with both the process followed, and also the final outcome. I can’t recommend Rebecca highly enough. She has skill and insight on what is required, encyclopaedic product knowledge, and has assembled a truly remarkable team of excellent construction workers.
We cannot rate this company highly enough. Everything was perfectly done from day one contact. We had no experience and needed professional help, Coulby interiors were my best find. Experts all the way and kept us up to date with everything, even with the trials and tribulations of Covid thrown in.
Rebecca's team are all first rate, friendly, professional and very clean, the vacuum was constantly in use. Because of Covid we were unable to move out whilst the work was done. But they made sure We were able to live as comfortably as possible. Their work is excellent. We are so happy we decided to go with them and so very pleased with the results. Use them for your project, you will not be disappointed.
We started to coordinate professionals at the design stage of our project but were ultimately very pleased to have stood these down and used Coulby Interiors. We invited Rebecca to give an initial consultation, and straight away she called out what neither our architect nor kitchen designer had fronted up to – that fitting in a centre island would be too tight a fit in the space we were working to. Add in a storage solution that we hadn’t even thought of, and the value of using a top-level interior designer was already clear.
When it came to the build, we temporarily moved out given the extensive works taking place. Our house just happened to reach the peak of stripping out, walls removed, doorways knocked through, etc, on the day when later that evening the Prime Minister announced the first Covid-19 lockdown. I will always remember the feeling of wandering around our house that evening! But of course, we need not have worried. Rebecca and her team made sure that the project moved forward while ensuring that they were working safely, dealing with shortages of materials while never compromising on quality, and managing the works given the temporary closure of the kitchen supplier due to the Covid-19 restrictions. It was therefore impressive that the project was only delayed by around two months, which made such a difference given that our second baby was due just two more months later! We were kept well informed of what was happening, which included reduced numbers of Rebecca’s team on site at any one time to maintain social distancing and reduce touch points. Although we mostly kept physically away due to the pandemic, we always found Rebecca and her team to be contactable, polite and very considerate, and they always discussed important decisions in sufficient detail to allow us to make an informed choice. We have now been back in for just over a year without major issue and we’re so much happier with both the look and practicality of our entire downstairs area, and its positive impact on the life of our growing family. It has absolutely transformed a property that was only 12 years old into a thoroughly quality and modern living, cooking and dining space. Thank you!
Rebecca and her team have been an absolute Godsend. I'd been struggling to coordinate contractors to complete works and communicate with each other. Then a pandemic hit, delaying everything and contractors disappearing. Discovered Coulby Interiors, contacted Rebecca and the response was immediate. Explained my situation and budget. Rebecca promptly assessed the house for a full refurbishment. It was my family home untouched for 40 years. Her team then commenced works on a fixed date and completed on time. Rebecca's vision completely changed the look, feel and flow of the house beyond my wildest dreams. She made me fall in love with the house again and made superb adaptations for my elderly mother. That's only the tip of the iceberg! Throughout the project there was clear and immediate communication on every aspect, targets made and met, and budgets tweaked to ensure the best quality, but not at astronomical prices. Every member of the team were polite, professional, patient, respectful, adhered strictly to the rules regarding Covid 19 and accommodated all of this whilst the house remained occupied by the family. My only disappointment is that I didn't discover Rebecca and her team before. Coulby Interiors are formidable! I can't recommend them highly enough!
We are extremely pleased with our kitchen refurbishment by Coulby Interiors. Rebecca designed a beautiful and practical kitchen that is working very well for us. Her project management was excellent from start to finish, we felt we were in safe and reliable hands. Our project started at the beginning of June 2020, while still experiencing restrictions brought about by the COVID-19 pandemic. She was not only having to protect us, but also her team. There were some issues with supplies but somehow she overcame all this and our kitchen was finished practically on time. Her communication was very good and she kept us fully informed with each stage of the project, any queries were answered promptly. Her attention to detail was of the highest standard and her team, who were very pleasant and courteous, shared Rebecca’s high standards. We would highly recommend Coulby Interiors to anyone.
Faced with the prospect of long-term home working and therefore in need of a loft conversion, we did not hesitate to call Rebecca, after she and her team had done such a brilliant job with our kitchen renovation a few years ago. Completing a dormer loft conversion over winter and during the pandemic was guaranteed to be stressful but the dedication and hard work of Rebecca, Thomas, Jeff and the team, made it as painless as possible. Rebecca’s talent for design, maximising every millimetre and building a space that works perfectly in every way, was key to the success of the project and we are delighted with the final result. We have no hesitation in highly recommending Coulby Interiors to anyone who wants a beautifully designed and expertly managed build.
We contacted Rebecca about a full-house renovation and how best to break the work down into more manageable chunks. Our initial consultations were fantastic, creative and in-depth, with Rebecca reviewing the whole house, our preferences, priorities, tastes and needs.
She produced amazing designs for our first chunk of work, to the living room and kitchen, covering almost the whole ground floor. Her ideas transformed both the rooms, making an awkward living/dining room feel like one lovely big living room, and making the kitchen/diner contain all the practical storage and space we needed. The designs completely fit our modern/modernist/minimalist/nordic style and we were extremely excited to get the work done. We moved out for a good proportion of the work and felt completely in safe hands, well looked after and happy to just answer questions as needed. There was some unexpected work (lead pipes) and an appalling sub-floor in the kitchen. Where possible Rebecca always gave us choices about what we could leave, and what had to be done, and we were not surprised by these things cropping up in an older property anyway. At all times Rebecca has been an amazing communicator, keeping us informed of all the details, explaining everything, getting confirmation, never assuming an answer to a question, and really listening carefully. The whole team do not settle for, or push for the easy options when you're in favour of doing something a bit more complex. Everyone had an amazing attitude and the focus was very much on making sure we were happy with the work. The quality of the work itself was outstanding. I feel like I don't trust anyone else to touch the house now! Everything is high quality, solidly built and beautifully done. As we both work from home, we're here all the time and it makes a huge difference to our quality of life. We can't wait to get the next round of work done and massive thanks to Rebecca, Lloyd and the team. We won't be using anyone other than Coulby Interiors to do future work. THANK YOU!
We have worked with Coulby Interiors on several projects in our 500+ year old timber framed thatch cottage including an attic conversion and cloakroom, pantry, and laundry renovation. Rebecca’s creativity in design and the entire team’s attention to detail is beyond comparison; transforming difficult spaces into beautiful, usable, spaces - fresh, but sympathetic, to the old bones of the house. As with all renovations of very old houses, projects throw up unique challenges along the way - planning permissions, electrical and plumbing complications, wonky walls, etc. - and the Coulby Interior team works within those challenges and sometimes makes a feature of them. They are very flexible and innovative. Our latest project, completed during the 2020 Covid-19 lockdown, would have stymied most contractors, but Rebecca and the team created a Covid-secure process, isolating the site and managing the people on location at any given time. She also recognised, very early, that a prolonged lock-down could impact availability of materials and pre-ordered everything which kept our project on time and on budget. Having renovated many houses around the world, we have never met a team that is so pleasant, professional, and precise. For each new project, we only look to Coulby Interiors to complete it.
Rebecca was exactly what we were looking for. We undertook a significant renovation of a large holiday home property in Suffolk. We're based in London so it wasn't going to be possible for us to do much of the project. Rebecca was fantastic from beginning to end. Her ideas for the aesthetics were great, she listened to and incorporated our feedback, and was supportive when we wanted to make a few tweaks.
But her project management was the real highlight for us. She gave us regular updates. The project kept to its timelines, despite some issues along the way. She was extremely responsive over email whenever we had questions or concerns. And even after the project was essentially finished, she remained in touch for the few snags we had, as well as for a few fall-out issues a couple of months later. I really can't recommend her services more!
Rebecca and her experienced hard working team undertook a complete large kitchen refurbishment and extension, providing a start to finish professional bespoke service. Excellent management of resources, attentive and accommodating whilst providing options, alternatives and suggestions, Rebecca and Thomas were able to turn a vision into a reality and we could not be happier with the outcome. Highly recommended.
Not only did Rebecca and her team undertake the work we had agreed with her, but when our builder fell ill she stepped in and completed his work as well, completely rescuing a difficult situation. We are so glad (and lucky) that she did as all of the work has been completed to the highest standard, with the utmost attention to detail. Rebecca's team is exceptional, real craftsmen whose pride in their work is our gain. Both Rebecca's attention to detail and her project management skills are outstanding. She knows her trade so well, what will work and what won't. There is no doubt that her and her team's involvement made what was going to be a nice addition an amazing addition. She is also excellent at that one thing that is so important when undertaking building work - communication. She kept us up to date with progress and issues at all times, which is a great comfort - and it was such a pleasure dealing with her and Thomas. We are absolutely delighted with the outcome and would not use any one else
We lived overseas at the time so needed a reputable company to project manage our bathroom renovation. Our tenants were a family with young children so needed a functioning bathroom quickly.
The refurbishment was completed efficiently in less than the projected time. The allocated team were respectful, clean and tidy. There was excellent communication from our first meeting with Rebecca, throughout the work, until completion and beyond.
Could not be better pleased with the professionalism of Rebecca and her team. Despite encountering a number of unexpected difficulties, and doing major work involving installation of complete kitchen and shower room in a small flat up several flights of stairs, her team remained charming and seemingly unflappable. Rebecca was always available for consultation and kept us well informed as the work proceeded and - most importantly - the work has been completed on time and to the highest standard throughout.
Rebecca designed a beautiful kitchen for us which works really well for our family and it is now a place we love to spend time in. From start to finish her attention to detail was excellent. She was able to cleverly work around difficult corners and height restrictions to produce a modern and stylish design that looks great throughout. Her design schemes are exciting and inspiring but practical at the same time because she understood exactly what we wanted. Professional, approachable and courteous throughout the process Rebecca is a delight to work with and we would have no hesitation in recommending her and her team to our friends and family.
This was the second time we had asked Rebecca and her team to update our tired house into something we enjoyed more. Once again she lived up to our (high) expectations. The combination of Rebecca’s design skills, and the quality of the craftsmen in her team, really is a winning formula. We have wound up with a great ensuite and very clever use of space for storage. I would happily recommend Rebecca to anyone considering building work. The project was finished within the timescale given to us and all completed to a very high standard.
We cannot speak highly enough of Rebecca, Thomas and the team. They managed our entire kitchen/diner extension from demolition, new build, electrics, plumbing, design and kitchen installation. Rebecca’s attention to detail and professionalism shone through and the entire project was completed on time and in budget. All her team were courteous, took pride in their work and were respectful of the fact that we were living in the building site! We are so happy with the result and highly recommend Coulby Interiors to anyone.
Rebecca did a lovely job renovating our home. It was a substantial project but everything went according to plan - not many people are able to project manage that well. The work was completed to a high standard and Rebecca achieved exactly the look we wanted for the house.
I feel very lucky I chose Coulby Interiors to carry out renovation works at my town house in Norwich, Norfolk. Not only did they give a fresh and modern look to a rather tired and old building but they also managed to be on the strict time schedule I demanded. Rebecca with her mild yet very knowledgeable personality did an excellent job even though I was living in another country at that time and communicated online.
I had a feeling I'd struck gold when I discovered Coulby Interiors. I wanted to completely renovate my kitchen/dining area to create more space by reconfiguring and incorporating the utility room. I did not want to build an extension. I knew it would involve careful design and some building work. I also wanted a lot more natural light and a rustic/modern look. I was looking for a hassle-free experience from someone who would offer a complete service from start to finish. Coulby Interiors achieved all this with flying colours! The successful outcome was the result of careful listening, good communication, creative design, superb attention to detail and great workmanship from all Rebecca's team.
We can not recommend Rebecca and her team highly enough. From the initial consultation to design to construction the service was exemplary and the quality excellent. We felt engaged throughout the whole process , Rebecca and her team were extremely accommodating on any change and small detail , our thoughts were always listened to. We are so pleased with the end result.. it was just as the design portrayed! We will certainly be using Rebecca again.
After Coulby Interiors designed and fitted our bathroom to such a professional and high standard we had no hesitation to contact them again to design and fit our Kitchen. Rebecca visited and ran though her ideas and thoughts as well as listening to ideas that we had. Rebecca came back with a few different designs all were lovely but one stood out for us, from that first meeting to the completion of the job, everything was done in a very personal and professional way. Rebecca and Thomas her husband and partner in the business were on had throughout and the workmen who fitted the kitchen did so in a friendly professional way and they were a pleasure to deal with. The kitchen when completed looks amazing and we couldn't be any happier. I would recommend Coulby interiors to anyone thinking having any work carried out in there house
Rebecca and her team performed nothing short of a miracle with our Grade 2 listed bathroom renovation. She took our existing bathroom under a pitched roof and adjoining bedroom and transformed them into one absolutely stunning and highly practical space. Her team were polite, friendly and highly skilled, talking us through the whole process from start to finish; nothing was too much trouble for them. Our new bathroom is as fantastic as we imagined it would be (and more) and we cannot thank the whole Coulby Interiors team enough for all of their hard work. We would certainly recommend them and will no doubt be using them again for our next project.
Fantastic from start to finish. Rebecca and her team were incredibly helpful throughout the whole process, from design through to completion. Any questions or queries I had were answered thoughtfully and quickly, and my mind was put to ease whenever needed. Jeff and the team were professional, respectful & were experts in their relevant fields. I really could not have asked for any more. Recommended to all.
Thank you, Rebecca, for your splendid conversion of our small, problematic room into a well-thought out and user-friendly kitchen.
It looks lovely and, more importantly, works well. Your foreman has an incredible eye for detail and precision. The combination of your charm and persuasiveness, and his meticulous craftsmanship, makes you truly a winning team.
Rebecca and Thomas who are Coulby Interiors redesigned and installed our kitchen/diner. It has been a pleasure for us to work with Rebecca and Thomas. From our first meeting to the completion of the project everything was dealt with in a very friendly, professional and efficient way. The team that Rebecca used on our project were all very friendly and their work was of a high standard. We would especially like to thank Lloyd who build the kitchen. His work is immaculate and has received high praise from a friend who is himself a professional carpenter. Rebecca also has a keen eye for detail which ensured that all the work was completed to a very high standard. We trusted Rebecca and her team and we were able to have a weeks holiday during the project and left a key to our house so that the work continued whilst we were away. We were kept updated by Rebecca on a weekly basis with regular visits from Rebecca and Thomas. Rebecca was very careful to listen to what we wanted but steered us carefully with her experience, knowledge and design know-how.
We are delighted with our new kitchen/diner and we would recommend Coulby Interiors without reservation.
We were very pleased with the service that we had from Coulby Interiors. Rebecca designed us a light and airy new kitchen, taking into account our suggestions, and then turning them into something very personal and different. All the different skilled workmen who came to complete the project were polite, helpful and efficient - we could never have organised such a stream of professionals for ourselves. Given that the work also included completely re-modelling and refitting a separate toilet and a toilet / shower room, as well as the utility and pantry, the time scale was very reasonable. We are now back in our brand new, very special kitchen and would not hesitate to recommend Rebecca and her team to anyone. Either she or Thomas visited the project regularly to ensure good progress, and make sure we were completely satisfied with the results. We certainly are!
From start to finish with Coulby Interiors was as stress free as having walls knocked down and a kitchen diner fitted could be. We didn't have to think about which workmen were coming when, it was all organised for us. Rebecca and Thomas kept us updated regularly and were on site to check everything was staying on track. Their team were so polite and friendly but also very hard working. Their attention to detail really impressed us. We would definitely use Coulby Interiors again and recommend them without any hesitation.
Coulby Interiors transformed a ropy-looking old flat into a series of beautiful spaces for us.
Rebecca's design sense is not only Impeccable, it is combined it with the ability to find creative solutions to practical problems which actually improve the results at each turn. Having worked with many designers on past projects in London, we have rarely ever met anyone with such focus and commitment to doing whatever it takes to make you happy, much less the resources to deliver exactly what she says she can do.
Rebecca, we have settled in very well to our beautiful new kitchen. I just wanted to reiterate how delighted we were with the service provided by you and your team. Having never lived through any building projects we were apprehensive about what to expect, particularly having a 2 and 3-year-old around. However, our fears were unwarranted, as we were never given any reason to be concerned about anything at all, everything was spot on - the professionalism, tidiness, flexibility, timeliness, competence. On the odd occasion we had a query it was dealt with immediately and in a really reassuring fashion - the communication offered by you and Thomas was a key part of that. So thank you, and you were absolutely right, the place we all hang out is around our lovely oak peninsula!
Coulby Interiors completely re-did our guest bathroom. Rebecca was thorough in her design work and patient as we made up our minds about tiles, fittings etc. and her team on site were superb. They were tidy and professional and nothing was ever too much trouble. Any issues which arose were quickly resolved to our full satisfaction. We would definitely use them again in the future.
I love my new kitchen dining room! I had a traditional Norwich terrace complete with woodchip and artex. Now I have a bright, modern room which is both stylish and practical.
I really liked Rebecca’s attention to detail throughout the project. She gave advice and reassurance throughout the process and was on hand to makes changes when necessary. Her team gave a completely professional high quality service and the project was on budget and on time. I would definitely recommended Coulby Interiors.
Having redesigned and refitted a kitchen ourselves previously, we thought we had a good idea of what we wanted. But Rebecca saw things that we didn't see, and we were delighted with her design. She saved us endless hours with good suggestions on colours, tiles, surfaces and appliances, and she was constantly adaptable to minor changes that were needed as our house's "heritage skeleton" revealed itself. Most importantly, her team seamlessly undertook all of the work, from demolition, structural work, plumbing, fitting and decorating. All were courteous, friendly, accommodating and skilled. And Rebecca and Thomas were constantly available for queries and updates. And we love our new kitchen and dinning room. It is a new house.
Living abroad, we were having difficulties finding a company who would take on our entire flat renovation project. Having one person overseeing the complete project, including design work, ensured all aspects of the project were completed with the brief in mind, and costs were monitored closely across the board. Having one person coordinating materials, deliveries, resources and the work schedule took the headache away from us and allowed us to focus on the more interesting design decisions! Rebecca was extremely accommodating with our opinions and preferences which made us feel in control of the project. Rebecca gave us regular updates throughout the project and we were delighted with the results
We are delighted with our new kitchen diner and lounge. Rebecca's designs have completely transformed our lounge into a bright and open living space that feels a world away from its previous state. Equally, the kitchen and diner has gone from two drab and cramped rooms to a light and spacious area that is a genuine pleasure to cook in, or to sit with a glass of wine and converse with the cook!
The building team was extraordinary, both in their execution of the work and in their care and consideration during the build. Rebecca has given us a house that is no longer just functional but is a pleasure to live in!
This was the third time we have used Rebecca and her team to transform a room in our grade 2 listed thatched cottage and, once again, we couldn't have been more delighted with the result.
The Design: From first to last it was a collaborative process. Having decided upon the budget, design themes were progressively developed using computer aided graphics together with a wide selection of sample materials and colours brought to our home. Rebecca is an extremely talented designer; her innate skills and unerring ability to picture the possibilities led us to a kitchen that is stylish, practical and unique and, importantly, price-wise kept within the estimate. The Build: Having lived in numerous houses over the years and had experience of a wide range of 'workmen', we challenge anyone to find a better team than this - each one a conscientious professional, polite, friendly, flexible, knowledgeable and incredibly hard working.
We were recommended to Coulby Interiors by a friend of ours as we were considering updating and improving our main guest bathroom in our farmhouse. Rebecca’s calm and friendly manner put us at ease straight away and nothing was too much trouble for her, despite us changing our minds on a couple of things during the project. From the initial visit to the excellent graphics and presentation of ideas Rebecca was extremely professional and it was obvious that she had put a lot of thought into everything. It was such a joy to be able to leave all the organisation to someone else! We cannot speak highly enough of the team who carried out the work. They were the tidiest builders we have ever met and their standard of workmanship was first class. We are delighted with our new bathroom and would not hesitate to recommend Coulby Interiors to anyone in the future. A big thank you to Rebecca, Thomas and the team.
We wanted a fairly simple kitchen not too dissimilar from the existing layout, but more practical for my wife who suffers from back and knee problems. Rebecca Coulby seemed to grasp what was required and suggested some minor changes to resolve the problems, while making more of a feature of an ancient stained glass door and some display shelves that were to be retained. We were quoted 5-6 weeks from stripping out, through re plastering of walls and ceiling, laying a new floor, fitting out, and final decorations. It actually took 4½ weeks despite unexpected additional work being needed to correct defective electrics and plumbing. We opted for a brushed stainless steel sink and drainer. Budget wise, Rebecca quoted us an exact figure and we were half expecting to have to pay a supplement at the end to cover the unexpected works encountered, but no extra payment was required. As for the end result, as a result of the slight re positioning of key items the room appears twice the size, it is also lighter, better heated, and more practical - importantly for a kitchen, it has now successfully passed the Christmas dinner test!
Having recently retired my husband and I needed a whole house renovation. Rebecca designed, and her team installed, a new main bathroom, en-suite, living room/dining room, a new kitchen and utility room (including new downstairs toilet) and decorated 2 bedrooms, landing and hallway. Rebecca’s team, led by her site foreman were brilliant, very professional and nothing was too much trouble. As we were living in our property throughout, it was managed with at least disruption to ourselves as possible over the 10-week timescale. We cannot recommend Rebecca and her team highly enough. Thank you to you all for our new home. We feel like we can now begin our retirement!”
Rebecca and her team have provided us with a high quality and efficient
service. Her design work allowed us to create a bespoke and high spec kitchen-diner that suits our needs and looks great. Our new roof and loft room has been a real transformation. It was reassuring to know that Rebecca was overseeing the whole project, so we didn't have the hassle of chasing up tradesmen and making sure everything was coordinated and going to plan. Rebecca also made sure that everything was worked into our budget and on time. We didn't have any unexpected costs during the work. Rebecca's team were very competent and professional, and appeared to really want to do a good job. This professionalism certainly shows in the end product. We would thoroughly recommend Rebecca and her team to anyone wanting to take on a new house project
From initial discussion, through design, installation and completion, Rebecca and her team were excellent. We were able to discuss all of our ideas with Rebecca before committing to the project and once it started she kept us informed of progress every step of the way. The construction team was really professional and friendly and kept disruption to a minimum throughout. We now have a fine new en-suite shower room, created from scratch, which is larger than we had though possible. It also looks really stylish.
We are delighted with the wet room. With both of us having full time jobs it has been great not to have the worry of all the logistics – it has taken all the stress out of the project and made it fun.
We didn’t underestimate the work/decisions that would be involved and feel happy that we took the decision to ask Rebecca to manage all aspects. We are also very grateful to Rebecca and her team for fitting in with our somewhat limited time at home to discuss everything, keeping us updated and being so responsive.
Having sounded out a number of the larger kitchen fitting companies and been somewhat disappointed by what they could offer us we decided to look closer to home for a more personal approach in our attempt to make our kitchen both functional and beautiful.
We found Coulby Interiors and have been delighted with the service from the initial consultation to the completion of our kitchen.
I telephoned Rebecca looking for a one stop solution to redo our kitchen from scratch and create a new bathroom upstairs. Rebecca helped by working around my busy schedule to meet for an initial discussion and the for a follow-up with site manager Lee. Rebecca then went away to draw up our plans. The process was very quick once the plans were drawn up and a start date agreed. We were impressed that Rebecca kept to the budget incredibly tightly, especially with our expectations of completely renovating and refitting the kitchen, moving external doors, converting the existing bathroom to a utility room and building a new bathroom upstairs where once there had been a bedroom. The team were amazing! They worked around our busy family life and were the cleanest crew we have ever met. Friendly, approachable and insisted on leaving the house clean prior to going every night. Meanwhile I felt I could reach Rebecca with any questions any time and be assured to get an answer back ASAP. We were so impressed we recommended to a friend who also had a kitchen done with Rebecca. I have no hesitation to recommend Rebecca’s services to anyone and we have already discussed future projects…extremely happy.
We are delighted with the service we got from start to finish from Coulby Interiors.
The clear difference in passion and attention to detail which comes from a family firm with genuine expertise was palpable from the start, and resulted in a project which not only covered all the bases (design, customer service and installation) exceptionally smoothly, but also delivered on point in every small detail. It was great to be able to establish the style we were looking and leave it to Rebecca's exceptional design skills to translate that into a vision which surpassed our expectations. The brief - a sharp, modern designer bathroom which maximised the limited space we had available - was realised both through the quality of the design and through the excellent workmanship which delivered it. The team were dedicated, worked quickly, and spent considerable time ensuring every detail was finished to a seriously high standard. That this all happened under the initial budget and before deadline made the whole process a genuine pleasure, and I have no doubt this experience has influenced our plan to undertake Coulby Interiors for further work. I can't recommend them highly enough.
I contacted Rebecca Coulby Interiors to design my kitchen after receiving a very disappointing and impersonal level of service from a larger kitchen retailer. I wanted someone who would listen to what I really wanted as my existing kitchen was far too small for all the catering I do regularly for my large family.
I wanted to knock down a wall between the kitchen and dining room to create a larger open-plan kitchen and eating area. My main concern was to make it bright and light. Rebecca organised everything including all the build, electrical, plumbing and installation work, and the design and supply of the kitchen and made the process as simple as possible. Rebecca provided me with a personal service and one which I wouldn’t have got anywhere else. She was able to offer advice on everything and provided me with real design solutions for example; my kitchen needed enough appliances such as two ovens, and enough storage and seating to suit the frequent catering for family and friends and designed the kitchen with this in mind. Rebecca advised suitable flooring and worktops that looked great, worked within my budget, and modern but low maintenance, and a bright and modern colour scheme. Rebecca was then on hand the entire time throughout the process to discuss any queries I had and provide reassurance when needed. I’ve got everything I have ever wanted with my new kitchen. I am delighted with it! I am so proud I want to show it off to all my friends – I’ve got everything I ever wanted in a kitchen now. It was hassle-free only having to deal with Rebecca and her team were fantastic. I am recommending her to all my friends!
We live in a modern, terraced house that had a small downstairs kitchen, cloakroom and living room. Our family was growing and we wanted to explore making the space open plan.
Coulby Interiors did the very first design work right through to the final finishing touches of our new fantastic open plan space. We were so impressed with their professionalism, creativity and consideration for our preferences.
Rebecca managed the renovations at our barn conversion in North Norfolk, which included new flooring decorations and soft furnishings throughout, new bathroom, two ensuite bathrooms and new kitchen. Throughout the project Rebecca designed and managed all the works with her excellent craftsmen providing thorough and regular updates. She was also very helpful in managing any additional emerging work. We are very pleased with the outcome, and would have no hesitation using Rebecca again or recommending her to our friends.
We are so pleased with the work undertaken by Rebecca and her team. From initial design through to completion in less than three months was outstanding! The design gave us a modern kitchen/diner with a real wow factor and the team were simply excellent and always looked to ensure our needs were met. Attention to detail and care at all stages meant great results were achieved and quite simply what was potentially a complex process was made simple and enjoyable – not something you can usual say about building works! We would like to say a huge thank you to Rebecca and all the team – really great work guys! – Thank you
We recently hired Rebecca to redesign our kitchen and dining room. Rebecca provided a fantastic service from start to finish and we are so happy with the final results. Having a complete kitchen redesign and decoration of hall and lounge 3 weeks before Christmas may seem ambitious and a little crazy but Rebecca and her team made the whole project as stress free as possible.
I cannot recommend Rebecca and her team highly enough.
Firstly Rebecca thank you, without all the work you have done over the past year. We would never have got this house to its current fantastic state.
So Bea and I thank you for all the help you’ve given us and all the times you’ve patiently waited while we bashed against one another looking for the solutions you already had. We decided to update our new house’s interior alongside having a new baby and whilst moving across the country. We wanted our new home to look good when finished and therefore we went looking for an interior designer. We initially hired Rebecca to help us with the internal design of the kitchen but the engagement extended to project managing our entire build. We didn’t find anyone who offered such a complete service. Our initial requirement was someone who could deliver a kitchen from a plan rather then existing room and support us with designs in other rooms. Rebecca could do this and so much more. She helped us with the project management and enabled us to reach the right designs, for the right room at the right price. We have already recommended Rebecca to our friends and neighbours and will continue to do so. She and her team provided a good quality finish, on time and on budget for our large and complex project which given what we had asked for was exceptional.
Rebecca provided an excellent service designing, procuring and managing the installation of kitchen, utility room and bathrooms for our new house.
She bought her enthusiasm and innovative approaches to the designs as well as being happy to take on board our ideas. She worked to various budgets and delivering within budget, buying and managing delivery of all the fittings and appliances and fully project managed the installation. I particularly liked the speed with which she always returned my calls, and her willingness to take ownership of any issue or problem, of whatever size, and stick with it until it was sorted out.
We are thrilled with the service provided by Rebecca for the design and installation of our en-suite bathroom.
As working parents to two young children, we were looking for a company that would provide a complete service from the removal of our old bathroom to the design and installation of a new bathroom. At the time we weren't even sure such a company existed - or if such a package was even possible with our budget. And then we met Rebecca... From start to finish Rebecca was a pleasure to deal with, visiting our home to discuss design options and even hand delivering different samples. She went out of her way to ensure we got the best design and quality bathroom for our budget and, unlike other companies, strived to ensure our budget was not exceeded (eg. Fixed quote plumbing and researching various different tiles to find the right one for the right price). Her designs were bespoke and simply stunning - introducing us to ideas that we would never, ever have considered (e.g hot pink mirrored tiles)! Becky's project management of the whole removal and installation was extremely competent and professional making the whole experience completely stress free for us. We are absolutely delighted with the service she provided and our finished en-suite. Would I recommend her to friends and family? I have! And we are now using her to do our kitchen. Thank you Rebecca - if only I could win the lottery so you could do my whole house. |